We are hiring Customer Relationship Executive(CRE)

---

Designation: Customer Relationship Executive(CRE)

Experience: 2+ years

Location: Noida Sector-63

Industry Type: It Industry

Salary Range: upto 25k CTC

Job Description

-Setting customer expectations and revenue goals. -Good Communication skills in English required -Identifying customer demands and requirements. -Developing plans to address customer-specific needs. -Dealing with people of different backgrounds and temperaments. -Solving customer issues and complaints. -Planning strategies for customer care and conflict resolution. -Cross-selling products and services to the customer. -Advising customers on cost-effectiveness. -Overseeing the activities of the sales team. –Offering exceptional customer service to customers. -Negotiating agreements with customers. -Maintaining good relationships with customers. -Approaching prospective customers to build rapport. -Taking feedback from customers to ensure they are satisfied with the service. -Adhering to all the rules and regulations of the company. -Researching the competitors and devising plans accordingly. -Staying updated with the latest ways to retain customers.

Apply Now